Frequently Asked Questions

Only the public link the order form asks for, such as your channel’s handle or URL for subscribers, or a video link for views, likes and comments. You never share a password, and the channel or video has to stay public, not private or unlisted, until delivery is complete.

Yes. You can check out with just your email address: an account is then created automatically with it, and your sign-in details are emailed to you. If the address already belongs to an account with a password, you’re asked to sign in first. The account is where you follow orders and find invoices.

Every order appears under My Orders in your account, with a status for each line, such as Pending before delivery starts, Delivering while it runs and Delivered at the end. You also get an email with your order number once payment is confirmed, and another when the order is complete.

Delivery times are indicative estimates that grow with the package size, and provider workload or YouTube itself can slow a delivery down. If an order is still incomplete well after its indicative time, contact us with your order number and we’ll check its status with the provider.

You can pay by Visa or Mastercard on a secure payment page, with 3-D Secure if your bank asks for it, or in cryptocurrency through NowPayments. Store credit from your wallet can also cover all or part of an order. Whatever the method, the amount is charged in euros, with all taxes included.

Yes: cryptocurrency is offered from €10 to pay, wherever you are. Below €10, pay by Visa or Mastercard. A crypto order is confirmed once NowPayments reports the payment as complete, which can take longer than a card payment.

Every order is charged in euros. If your card is in dollars, pounds or another currency, your bank converts the amount at its own exchange rate and may add a foreign transaction fee, so the figure on your statement can differ from the euro price shown at checkout.

Nothing is delivered until a payment is confirmed. If your bank declines the payment or you leave the payment page, try again with another card or with cryptocurrency; an order awaiting payment can be resumed from your dashboard. If you paid in crypto and the order isn’t confirmed, contact us with your order number.

Check “I want an invoice” at checkout and fill in your billing details; the VAT number field is optional. The invoice is issued in euros once payment is confirmed and stays available under Invoices in your account. It’s only created for orders where the box was checked, so tick it before you pay.

No. Orders only need a public link, so we never ask for your Google Account or YouTube password, 2-Step Verification codes, backup codes, or owner or manager access to your channel. If a message claiming to come from us asks for any of them, don’t send them and report it through our contact page.

No. YouTube’s fake engagement policy says it doesn’t allow anything that artificially increases the number of views, likes, comments or other metrics. We sell these services but don’t claim they comply with that policy, so read it and decide with the risks in mind.

According to its policy, YouTube doesn’t count traffic it finds artificial, and artificial traffic can lead to strikes on your account; three strikes within 90 days may get a channel terminated. YouTube can also remove views, likes or subscribers it judges artificial. These decisions are YouTube’s alone, and no seller can rule them out.

We don’t promise any effect on search rankings, recommendations or monetization. YouTube reviews every channel that applies to its Partner Program, doesn’t count what it judges artificial, and decides alone. Our monetization guide sums up the official thresholds, including the changes from February 1, 2027, with links to YouTube’s own pages.

Subscribers are refilled for 30 days on Starter and 60 days on Pro, and likes for 30 days. Comments come with a replacement commitment that has no stated time limit. For views, Shorts views, live viewers and watch hours, the commitment is delivery of the quantity ordered, without a refill period.

Contact support with your order number, through the contact form, the chat on the site or a ticket under Support in your account. Say which link is affected and what count you see now. There’s no refill button in your account, and drops are replaced only within the guarantee period of the tier you bought.

Our Terms of Service exclude three cases: you change your channel’s handle or make it private, YouTube takes action against your channel because its rules were broken, or you use other services that may conflict with ours. Drops that happen after the guarantee period has ended aren’t covered either.

First check whether they’re being held for review in YouTube Studio, since held comments don’t show under the video. If they’re gone, contact us with your order number and the video link: comments come with a replacement commitment, though a replacement can’t stop YouTube from removing or hiding comments again.

Refund conditions are set out in the “Refund Policy” section of our Terms of Service, and withdrawal rights in the “Right of Withdrawal” section. Read both before you order, since processing starts once payment is confirmed, and contact us with your order number for any request.

Your status depends on the total you’ve spent: Bronze to start, Silver from €50, Gold from €200 and Diamond from €1,000. The four statuses give an instant discount of 0%, 3%, 5% or 10% and cashback of 2%, 3%, 4% or 5%, paid as store credit. When a promo code is added, the combined benefits are capped.

Store credit is a balance in the Wallet section of your account that you can spend on any order. It builds up from cashback, referrals and converted loyalty points, and you can top it up by card or crypto: €5 gives €5 of credit, €10 gives €10, €20 gives €21, €50 gives €55 and €100 gives €115.

Each whole euro you pay on an order earns one loyalty point. From 100 points, you can convert them into store credit in the Loyalty section of your account, at €1 for every 100 points. Referrals earn points too: 100 points for each order paid by someone you referred.

Share the referral link from the Referral section of your account. Each time someone who signed up through it pays for an order, you receive store credit worth 10% of that order, plus 100 loyalty points. The person you refer doesn’t get a discount through the program.

Write to [email protected], use the contact form, which has a field for your order number, or start a chat from the site. With an account, you can also open a ticket under Support in your dashboard and select the order concerned.

Give your order number, the link you ordered for, the service concerned and what you see now, such as the current count or the status shown under My Orders. A screenshot from YouTube Studio helps when a count has dropped. Never send a password or a verification code: we don’t need them.

The company that operates this site, with its registration number and address, is listed in our legal notice. Our Terms of Service set out what we commit to on delivery, guarantees and refunds, and our Privacy Policy explains how your personal data is handled.